Description

We are looking for a Junior Business Operations Specialist to join the operations team of a Canadian fintech client that provides online payment solutions.

The main focus of this role is to support website migrations from other platforms (e.g., Shopify, WooCommerce, Squarespace) to Wix, ensuring a seamless transition of e-commerce functionality and payment integration. You will play a key role in coordinating the migration process, maintaining communication with clients, and ensuring data integrity throughout each step.

This is a junior-level position ideal for individuals with experience or strong interest in Wix migrations, e-commerce systems, and digital operations who are eager to grow in the fintech and e-commerce space.

Responsibilities

• Coordinate and manage end-to-end website migration processes from existing e-commerce platforms to Wix.

• Schedule and oversee migration activities, ensuring minimal disruption to business operations.

• Maintain regular communication with customers to provide clear status updates, gather requirements, and confirm milestones.

• Export inventory, customer, and transactional data from the source platform, ensuring correct file structure (CSV format) and data integrity.

• Import and validate data in Wix Catalog and Wix Contacts, confirming successful integration and resolving any data or formatting errors.

• Analyze and correct import/export issues by reviewing error reports and reprocessing data as needed.

• Perform post-migration verification, including data reconciliation, record count confirmation, and functionality validation within Wix and Moneris Total Commerce.

• Archive and document migration activities, maintaining detailed logs and supporting audit readiness.

• Collaborate with Moneris and Wix support teams to resolve escalated technical issues promptly.

Requirements

• Experience in migrating e-commerce websites from other platforms (e.g., Shopify, WooCommerce, Squarespace) to Wix.

• Strong understanding or hands-on experience with Wix tools and website setup.

• Attention to detail and accuracy when managing data in CSV or similar formats.

• Strong organizational and communication skills for coordinating multiple client migrations.

• Fluency in English and French (spoken and written); Spanish is a plus.

• Ability to troubleshoot migration-related issues, identify root causes, and implement corrections efficiently.

• Familiarity with data import/export procedures, data validation, and reconciliation practices.

• Understanding of secure data handling and archiving standards.

• Proactive, adaptable, and eager to learn in a fast-paced fintech environment.